Privacy Policy

Privacy Policy

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Privacy policy 24tradestore.nl

https://www.24tradestore.nl/

 

About our privacy policy

DisQounts International B.V. cares a lot about your privacy. We therefore only process data that we need for (the improvement of) our services and treat the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

 

This privacy policy is applicable to the use of the website and the services of DisQounts International B.V. made available on it. The starting date for the validity of these conditions is 24/05/2018, with the publication of a new version the validity of all previous versions lapses. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us. If you have any questions about our privacy policy, please contact our privacy contact person, who will find the contact details at the end of our privacy policy.

 

Which personal data does 24tradestore process?

Below you can read how we process your data, where we store it or have it stored, which security techniques we use and for whom the data are transparent.

 

If you place an order with our webshop that makes use of, we will process the following data from you:

 

Name

Address data

Phone number

E-mail address

IP address

Order History

Other personal data left in the comments field of an order

Possible other personal data stored by the webshop in an order

If you use our website, we will process the following information from you:

 

IP address

Internet browser and device type

Visited pages

Demography (country + city)

Below you can read how we process your data, where we store it or have it stored, which security techniques we use and for whom the data are transparent.

 

We use the following parties.

Webshop software

Light Speed

Our webshop has been developed with software from Lightspeed. Personal data that you make available to us for the purpose of providing our services will be shared with this party. Lightspeed has access to your data to provide us with (technical) support, they will never use your data for any other purpose. On the basis of the agreement we have concluded with them, Lightspeed is obliged to take appropriate security measures. These security measures consist of SSL encryption and a strong password policy. Lightspeed uses cookies to gather technical information regarding your use of the software, no personal data is collected and/or stored. Lightspeed reserves the right to share data collected within its own group in order to further improve the service.

 

E-mail and mailing lists

Mailchimp

We send our e-mail newsletters with MailChimp. MailChimp will never use your name and email address for your own purposes. At the bottom of every e-mail sent automatically via our website you will see the unsubscribe link. You will no longer receive our newsletter. Your personal data will be stored securely by MailChimp. MailChimp uses cookies and other Internet technologies to monitor whether emails are opened and read. MailChimp reserves the right to use your data to further improve the service and to share information with third parties as part of that service.

 

Gmail

For our regular business e-mail traffic we use the services of Gmail. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. Gmail does not have access to our inbox and we treat all our e-mail traffic confidentially.

 

Payment processors

MultiSafepay

To process (part of) the payments in our webshop we use the platform of MultiSafepay. MultiSafepay processes your name, address and residence details as well as your payment details such as your bank account or credit card number. MultiSafepay has taken appropriate technical and organizational measures to protect your personal data. MultiSafepay reserves the right to use your data to further improve the service and to share (anonymized) data with third parties in the context of this. All the above warranties regarding the protection of your personal data also apply to the parts of MultiSafepay's services for which they engage third parties. MultiSafepay does not store your data for longer than is permitted by law.

 

paypal

To process (part of) the payments in our webshop we use the platform of PayPal. PayPal processes your name, address and residence details as well as your payment details such as your bank account or credit card number. PayPal has taken appropriate technical and organizational measures to protect your personal data. PayPal reserves the right to use your data to further improve the service and to share (anonymized) data with third parties. In the event of a request for a deferred payment (credit facility), PayPal will share personal data and information relating to your financial position with credit rating agencies. All the above mentioned guarantees with regard to the protection of your personal data also apply to the parts of PayPal's service for which they engage third parties. PayPal will not store your data for longer than permitted by law.

 

Shipping and logistics

PostNL

If you place an order with us, it is our task to have your package delivered to you. We use the services of PostNL for the execution of the deliveries. It is therefore necessary for us to share your name, address and residence details with PostNL. PostNL shall only use these data for the purpose of implementing the agreement. In the event that PostNL engages subcontractors, PostNL shall also make your data available to these parties.

 

Invoicing and Accounting

Twinfield

We use Twinfield's services to keep our records and accounts. We share your name, address and place of residence details and details regarding your order. This data is used to administer sales invoices. We use Twinfield's services to keep our records and accounts. We share your name, address and place of residence details and details regarding your order. This data is used to administer sales invoices. Your personal data will be sent and stored in a protected manner. Twinfield is obliged to maintain confidentiality and will treat your data confidentially. Twinfield will not use your personal data for purposes other than those described above.

 

Purpose of the data processing

General purpose of the processing

We only use your data for the purpose of providing our services. This means that the purpose of the processing is always directly related to the order you give. We do not use your data for (targeted) marketing purposes. If you share data with us and we use this data to contact you at a later time - other than at your request - we will ask you for explicit permission to do so. Your data will not be shared with third parties other than for the purpose of meeting accounting and other administrative obligations. These third parties are all bound to secrecy on the basis of the agreement between them and us or an oath or legal obligation.

 

Automatically collected data

Data that is automatically collected by our website is processed for the purpose of further improving our services. These data (e.g. your IP address, web browser and operating system) are not personal data.

 

Cooperation in tax and criminal investigations

In such cases, DisQounts International B.V. may be obliged by law to share your data in connection with fiscal or criminal investigations by the authorities. In such a case, we will be forced to share your data, but we will oppose it within the limits of the law.

 

Storage Periods

We store your data as long as you are a client of us. This means that we will keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a forgetful request. Pursuant to applicable administrative obligations we must store invoices with your (personal) data, so we will store this data for as long as the applicable term runs. However, employees no longer have access to your client profile and the documents we have created as a result of your order.

 

Your rights

Pursuant to the applicable Dutch and European legislation, you, as the data subject, have certain rights with regard to the personal data that are processed by or on behalf of us. We will explain below what these rights are and how you can invoke them.

 

In principle, in order to prevent misuse, we only send copies and copies of your data to your e-mail address already known to us. In the event that you wish to receive the information by another e-mail address or, for example, by post, we will ask you to provide proof of identity. We keep records of completed requests; in the event of a request to forget, we administer anonymised data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems.

 

You have the right to complain to the Personal Data Authority at any time if you suspect that we are using your personal data in the wrong way.

 

Entitlement

You always have the right to view the data that we process (or have processed) and that relate to your person or are traceable for that purpose. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the e-mail address known to us with an overview of the processors in possession of this data, stating the category in which we have stored this data.

 

Right of rectification

You always have the right to have the data that we process (or have processed) and that relate to your person or are traceable for that purpose, modified. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is accepted, we will send you a confirmation that the details have been adjusted at the e-mail address known to us.

 

Right to limitation of processing

You always have the right to limit the data we process (or have processed) that relate to your person or are traceable to it. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you lift the restriction.

 

Right to portability

You always have the right to have the data that we process (or have processed), relating to your person or that can be traced back to you, carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by other processors or third parties on our behalf at the e-mail address known to us. In all probability, in such a case, we will no longer be able to continue to provide services, because the safe linking of data files will then no longer be guaranteed.

 

Right of objection and other rights

In such cases, you have the right to object to the processing of your personal data by or on behalf of DisQounts International B.V... If you object, we will immediately cease data processing in anticipation of the handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and will then permanently cease processing.

 

You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our privacy contact.

 

Third Party Cookies

In case software solutions of third parties use cookies, this is mentioned in this privacy statement.

 

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. On this page, however, you will always find the most recent version. If the new privacy policy affects the way in which we process data already collected about you, we will notify you by e-mail.

 

Contact details

24tradestore.nl

Veldzigt 22 3454 PW Utrecht Netherlands

 

T (030) 751-6111

 

E thom@disqounts.nl

 

Contact person for privacy matters

Thom de Bruin